(1) include a webhook in your bot chat and make sure to send the webhook to the URL provided by Zapier, and Gobot is not listed in Zapier’s directory but you can still easily create a Zapier Zap to have Gobot trigger some action in a third party application in Zapier’s directory. Very high level, all you need to do is: Just by way of example, you can use Zapier to easily post messages from Gobot on Slack or SMS, transfer files uploaded on Gobot to Dropbox or Google Drive, create new contacts or tag them in your CRM, add/remove email addresses from MailChimp email lists, create a helpdesk ticket, add data collected by Gobot to a spreadsheet, and so much more!
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With that said, there are a large number of other uses for Zapier - so we lay out how to set up a Zapier Zap! below. So you don’t need to rely on Zapier to send an email or add email addresses to your email lists, this all can be done easily within Gobot. For this reason Gobot has a built in email functionality and is directly integrated with a number of top email marketing platforms. However, Zapier is a paid service (with only a limited free plan) so we did not want to force our users to use Zapier to have their bots send emails or trigger email sequences. Zapier is useful if you want to use Gobot’s webhook to trigger an action in a third party app without any coding. For more general information about creating a generic webhook on Gobot, click here.
This article takes you through the steps of creating a Zapier webhook. How do I use data collected by my chatbot with another application? Zapier!